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Cookies & Legal

Cookie policy

Last update: 19/12/2024

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1. Introduction

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The Les Clefs d'Élise website (https://lesclefsdelise.com/) uses cookies to ensure an optimal user experience and to enable certain functionalities. This policy explains what cookies are, how we use them and how users can manage their preferences.

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2. What is a cookie?

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A cookie is a small text file placed on your device (computer, tablet or smartphone) when you visit a website. These files enable the site to recognize your device and remember certain information, such as your preferences or past actions.

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3. Types of cookies we use

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We use the following types of cookies on this site:

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a. Essential cookies

These cookies are necessary for the operation of the site and cannot be deactivated. They include cookies that ensure security and enable site navigation.

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b. Analytical cookies

These cookies (e.g. via Google Analytics) help us to understand how visitors interact with our site by collecting anonymous data. This information enables us to improve our content and services.

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c. Marketing cookies (optional)

These cookies, although not essential, enable us to measure the effectiveness of our campaigns and personalize our marketing communications.

Retention period: Cookies used on this site are retained for a maximum period of 120 days, unless otherwise specified in your browser settings.

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4. Third-party tools and data collection

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We use the following services which may deposit cookies on your device:

Google Analytics: to analyze user traffic and behavior.

Mailchimp: for newsletter management (no specific cookies are installed on your device, except in the case of explicit interaction with forms).

No personally identifiable information is collected via these cookies.

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5. Consent and cookie management

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On your first visit, a cookie banner is displayed to inform you of their use and allow you to choose your preferences. You can :

Accept only essential cookies (default).

Activate analytical and/or marketing cookies via checkboxes.

You can change or withdraw your consent at any time using the integrated cookie management tool at the bottom of the page.

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6. Your rights and contacts

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If you have any questions about this policy or the management of your data, you can contact us using the form on the Contact page.

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7. Changes to this policy

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We reserve the right to modify this policy to reflect legislative or technical developments. The date of the last update appears at the top of this page.

Terms & Legal

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Last update: 19/12/2024

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1. Legal information

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The Les Clefs d'Élise website is published by :

Company name: Les Clefs d'Élise

Legal form: Limited Liability Company (SRL)

Company number : BE0681676606

Billing address: 60, rue Maes, 1050 Ixelles, Belgium

Contact: Élise Leclef

E-mail address: love@lesclefsdelise.com

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2. Hosting

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The site is hosted via Webflow, based on Amazon Web Services (AWS) infrastructure.

Contact details of the host :

Webflow, Inc.

Address: 398 11th Street, 2nd Floor, San Francisco, CA 94103, United States

AWS (Amazon Web Services)

Address: 410 Terry Avenue North, Seattle, WA 98109, United States

If you have any questions about hosting, please contact Webflow via their official website: www.webflow.com.

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3. Intellectual property

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All content on this site (text, images, graphics, logos, videos, artwork, etc.) is protected by copyright and belongs exclusively to Les Clefs d'Élise.

How to use :

Any reproduction, representation, modification or adaptation, in whole or in part, without prior authorization, is strictly prohibited.

Any infringement of intellectual property rights may give rise to legal proceedings.

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4. Data protection

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The site complies with the provisions of the General Data Protection Regulation (RGPD).

Data Protection Officer (DPO): Not applicable.

No sensitive data is collected via this site.

If you have any questions about your personal data, please contact us at love@lesclefsdelise.com.

See our[Terms and Conditions] for more information.

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5. Liability

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The company makes every effort to ensure the accuracy of the information on this site, but declines all responsibility in the event of :

Errors or omissions in content.

Technical problems or site malfunctions.

Third-party content accessible via external links.

Users are responsible for verifying the accuracy of the information before using it.

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6. Languages and audience

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The site is mainly written in French, with translations available in English and Dutch. It is aimed at an international audience, although primarily targeting Belgium.

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7. Mediation of disputes

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In the event of a dispute relating to the use of this site, users may contact :

Mediation Service for Consumers in Belgium

Official website: www.mediationconsommateur.be

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8. General terms and conditions of sale (GTCS)

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By browsing this site, you agree to the terms and conditions of use available[here].

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